Privacy policy
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Last updated on: 01/08/2024
This Privacy Policy has been developed to support Chuva D'Êxitos Lda, with tax identification number 516998617, and headquarters at Rua São João nº402, 9370-763 Calheta, owner of the website www.storesafira.com, in adapting its activities to the General Data Protection Regulation (GDPR), approved by Regulation (EU) 2016/679 of the European Parliament and of the Council on April 27, 2016 ("GDPR").
It uses and discloses your personal information when you visit, use our services, or make a purchase on www.storesafira.com, or communicate with us in other ways regarding the website. For the purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether a customer, website visitor, or other person whose information we collect in accordance with this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, do not use or access any of the Services.
Changes to this Privacy Policy
We may occasionally update this Privacy Policy, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will publish the revised Privacy Policy on the website, update the "Last Updated" date, and take any other measures required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have been collecting personal information about you from various sources, as outlined below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses outlined below, we may use the information we collect about you to communicate with you, provide or improve the Services, fulfill any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our website and use our Services. When we use the term "personal information," we refer to information that identifies you, relates to you, describes you, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly From You
Information you send directly through our Services may include:
- Contact information, including your name, address, phone number, and email.
- Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information, including your username, password, security questions, and other information used for account security purposes.
- Shipping information, including the products you view, add to your cart, save in your account, loyalty points, reviews, referrals, or gift cards, or purchases.
- Loyalty points/product reviews/referrals/gift cards saved.
- Customer support information, including the information you choose to include in communications with us, such as when sending a message through the Services.
Some features of the Services may require you to provide us directly with certain information about yourself. You may choose not to provide this information, but that may prevent you from using or accessing these features.
Information We Collect About Your Usage
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). For this, we may use cookies, pixels, and similar technologies ("cookies"). Usage Data may include information about how you access and use our website and account, including device information, browser information, network connection information, IP address, and other information related to your interaction with the Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including suppliers and service providers who may collect information on our behalf, such as:
- Companies that support our website and Services, like Shopify.
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with the requested products or services, to execute the contract we have with you.
- When you visit our website, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may collect certain information automatically using online tracking technologies, such as pixels, web beacons, software development kits, third-party libraries, and cookies.
Any information we obtain from third parties will be handled in accordance with this Privacy Policy. See also the section below on Third-Party Websites and Links.
How We Use Your Personal Information
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Providing Products and Services: We use your personal information to provide you with the Services, in order to fulfill the contract we have with you, including processing your payments, fulfilling your orders, sending you account-related notifications, managing your account, arranging shipping, facilitating returns and exchanges, and other account-related features. We may also improve your shopping experience by allowing Shopify to combine your account with other Shopify services you may choose to use.
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Marketing and Advertising: We may use your personal information for marketing and promotional purposes, such as sending marketing communications, advertisements, and promotional communications via email, text messages, or postal mail, and showing you advertisements for products or services. This may include using your personal information to better tailor the Services and advertisements on our website and other websites. If you are a resident of the EEA, the legal basis for these data processing activities is our legitimate interest in selling our products, in accordance with Art. 6 (1)(f) of the GDPR.
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Security and Fraud Prevention: We use your personal information to detect, investigate, or take action regarding potential fraudulent, illegal, or malicious activities. If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other access details with anyone else.
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Communicating with You and Improving Services: We use your personal information to provide customer support and improve our Services. This is in our legitimate interest, in order to respond to you, provide effective services, and maintain our business relationship, in accordance with Art. 6 (1)(f) of the GDPR.
Cookies
As with many websites, we also use cookies. For specific information about the cookies we use in relation to feeding our store with Shopify, see here. We use cookies to power and improve our website and Services (including remembering your actions and preferences), to perform analytics, and to better understand your interaction with the Services (in our legitimate interest of managing, improving, and optimizing the Services).
Most browsers accept cookies by default, but you can choose to configure your browser to remove or reject cookies through the respective controls. Note that removing or blocking cookies may negatively impact your user experience and may cause some Services, including certain general features and functionalities, to work incorrectly or become unavailable.
Third-Party Websites and Links
Our website may provide links to third-party websites or other online platforms. If you follow links to non-affiliated or non-controlled websites, you should review their respective privacy and security policies, as well as other terms and conditions. We do not guarantee and are not responsible for the privacy or security of those websites, including the accuracy, integrity, or reliability of the information found there.
Children's Data
The Services are not intended for use by children and we do not intentionally collect any personal information about children. If you are a parent or guardian of a child who has provided us with their personal information, you may contact us using the contact information below to request its deletion.